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SafetySMART enables us to deliver
an improved service experience
to our customers.

Our Story

Metro Safety are the preferred providers of fire, health and safety and building services to many of the UK's leading managing agents and property owners, as well as major retailers, local authorities, social housing providers and other commercial occupiers.

We provide risk assessments, essential testing and maintenance routines and training, to help ensure our clients are compliant with fire, health and safety legislation. Looking after over 20,000 properties nationwide, we specialise in helping our clients achieve safety compliance simply and cost-effectively.

We offer practical solutions that effectively blend legislative, technical and commercial expertise, and can follow through with routines which are delivered reliably and reported clearly. This combination is critical if compliance is to be managed effectively. Where possible, we seek to add value for our clients through innovation.

Over the last three years we have invested heavily in digital transformation and the development of SafetySMART our digital compliance platform. SafetySMART underpins all our services, supporting our customer reporting and our delivery of over 100,000 service visits per year.

Our Vision

We are committed to using technology and digitalisation to improve the service experience for our customers. Our aim is to provide technical excellence, reliable service delivery, clear communication and reporting. As a people business we also believe in maintaining strong personal relationships with our customers based on respect and mutual trust.

Our Mission

Our mission is to help you succeed by making compliance simple and adding value to your business. We aim:

  • To make safety compliance simple and cost-effective.
  • To build long-term relationships based on trust in our values and the quality of our service.

Our Team

Directors

Suzanne Guenigault

Managing Director

Cristian Carabus

Chief Technology Officer

Andrew McCarthy

Group Financial Director

Peter Heals

Commercial Director

Senior Leadership

Emma Power

General Manager - Business Development

Wayne Prince

General Manager - Asset Services

Jo Ruler

Metro SRM - General Manager Projects

Shelley Eaton

Metro SRM - General Manager Finance


Nationwide Service

We have a nationwide team of highly trained professionals, across a range of compliance disciplines. This allows us to provide a reliable and cost-effective service irrespective of the size, risk level or dispersal of your buildings throughout the UK.

Using Metro Safety to centralise your compliance requirements, improves efficiency and removes the need to manage multiple compliance partners throughout the country.

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99%+

Visit success rate

10,000+

Buildings on SafetySMART

120,000+

Service visits per month